Anderson Toyota and Lexus of Rockford have been awarded a 2015 DealerRater Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service.
Consumer Satisfaction Awards will be given annually to the top 10 percent of U.S. new-car dealers based on their PowerScore, as well as all U.S. used-car and Canadian (new and used) car dealerships that meet DealerRater’s Dealer of the Year criteria—receiving at least 25 annual reviews and maintaining an average PowerScore rating of 4.0 out of 5.0.
Dealers can increase their PowerScore ratings by getting more reviews, and improving consumer feedback on the dealership’s customer service, quality of work, friendliness, pricing and overall experience.
“We’d like to congratulate Anderson Toyota and Lexus of Rockford and all of our Consumer Satisfaction Award winners,” said DealerRater CEO Gary Tucker. “DealerRater is where car shoppers learn from their peers regarding which dealers offer top-notch customer service, and now they can quickly identify that Anderson Toyota and Lexus of Rockford is one of the best in Rockford, Illinois.”
Anderson Toyota and Lexus of Rockford have achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Anderson’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.
“It’s an honor to receive this award and reflects the attention that we give to each and every customer” said Anderson Toyota / Lexus of Rockford general manager Randy Alex. “Our entire staff is so dedicated. I’m proud of them and want to thank our sales and service customers that took the time to use DealerRater to post about their experiences here”.
A car is a big investment and when the day comes to trade it in you’ll want to get the most money you can for it. In addition to watching your mileage, following a few simple steps can help you keep your car looking good inside and out for years to come. Anderson Toyota offers this advice to help you maintain your car’s value.
Following the recommended maintenance schedule for your car can extend your vehicle’s life considerably. Maintenance includes oil changes and replacing filters and belts. It also entails tire maintenance, alignments, and cooling system checks. Be sure to keep good records of your car’s maintenance because it will help you boost the resale value.
PROTECT THE PAINT
Washing your car regularly helps it look nice but it also helps prolong the life of your paint. When you drive, your car picks up dirt, sand, road salt and other elements. When these things build up they can dull and chip the paint on your car. Regular car washes help prevent this from happening. Also, park in the shade whenever possible because direct sunlight can damage your paint as well.
KEEP IT CLEAN INSIDE
Maintaining the interior of your car is equally as important. Clean your car mats and vacuum regularly to keep dirt from building up. Avoid eating and drinking in your car to prevent spills and stains. Also, avoid smoking in your car to avoid burns and the smell of cigarettes or cigars, which can negatively affect your trade-in value.
• All-New Bold, Athletic Design
• Six-speed automatic with Sequential Shift and Sport and Eco Modes
• Class-leading cargo capacity; class-leading eight standard airbags
• Available All-wheel drive with Dynamic Torque Control
• Available Blind Spot Monitor and Rear Cross Traffic Alert
LOS ANGELES (Nov. 28, 2012) –The all-new 2013 RAV4 crossover SUV made its world
debut today at the 2012 Los Angeles International Auto Show. Toyota’s fourth-generation
RAV4, the world’s original crossover sport utility vehicle, arrives early next year.
With a fuel-efficient four-cylinder engine, new six-speed transmission, two-row seating
for five, and a host of available in-cabin technologies, RAV4 offers a nuanced balance of
performance and all-around capability, including class-leading cargo capacity, striking design,
class-leading eight standard airbags, and a compelling array of standard features. RAV4 will be
available in three well-equipped grades: LE, XLE, and Limited.
Performance, Handling, and Efficiency
For 2013, RAV4 will provide a number of powertrain technologies that help deliver an
engaging driving experience. It will feature Toyota’s 2.5-liter four-cylinder, which will produce 176 horsepower at 6,000 rpm and 172 ft. lbs. of torque at 4,100 rpm. The optional V6 of the previous-generation RAV4 will be discontinued.
Replacing the previous four-speed automatic will be a six-speed transmission with
Sequential Shift. First and second gear ratios will be optimized for around-town performance.
To keep engine revs lower at highway speeds and enhance fuel mileage, fifth and sixth gears
will be overdrives.
RAV4 front-wheel-drive models have received EPA- estimated fuel efficiency ratings of
24 mpg city/31 highway, while all-wheel-drive models are EPA-estimated at 22 mpg city/29 mpg highway. A new Eco mode is designed to promote more efficient driving thus helping to
enhance fuel efficiency.
The new RAV4 will provide its active owners a more dynamic drive, with new
technologies like a Sport Mode, enhancements in suspension performance, and optimized
electric power steering. The spring rates have been enhanced, and the shock absorbers have
been optimally tuned to help the vehicles handling characteristics.
RAV4 has a MacPherson strut front suspension, double-wishbone rear suspension and
four-wheel disc brakes. The LE will ride on 17-inch steel wheels, XLE will feature 17-inch
alloys, and Limited will be equipped with 18-inch alloys.
In both front- and all-wheel drive RAV4’s, driver-selectable Sport Mode sharpens
transmission shift timing and action, and throttle response. Calibration of the Electric Power
Steering assist is also modified in Sport Mode, providing a firmer feel and sharper response to
input. When down shifting the RAV4 six-speed automatic transmission in “S” Mode, engine revs
rise with a clearly audible “blip,” adding to the driving experience.
A Toyota first, 2013 RAV4’s with All-Wheel Drive (AWD) will have Dynamic Torque
Control, a system that automatically shifts from front-wheel drive (FWD) to AWD when
accelerating or when sensors detect wheel slippage.
Dynamic Torque Control has three different drive modes: Auto, Lock and Sport. In Auto
Mode, RAV4 delivers power primarily to the front wheels under most driving conditions,
switching automatically to AWD only when needed. By only engaging the rear axle and
delivering power to the rear wheels when needed, Auto Mode helps enhance fuel efficiency and
reduce drivetrain wear.
In Lock Mode at lower speeds, RAV4 essentially has a full-time AWD system with power
delivered to all four wheels. At speeds below approximately 25 mph in Lock Mode, up to 50
percent of engine power is sent to the rear wheels, enhancing traction and helping RAV4 “dig”
through sandy or muddy conditions. Lock Mode reverts to Auto Mode when vehicle speed
passes approximately 25 mph.
As on the front-drive RAV4’s, Sport Mode sharpens shift timing, throttle response, and
steering response. In RAV4 with AWD, Sport Mode has additional benefits. It can provide
smooth and nearly instantaneous torque transfers between the front and rear wheels to help
enhance cornering performance. Under certain conditions, Sport Mode can automatically
deliver up to 50 percent of engine power to the rear wheels.
In Sport Mode, the AWD system also can apportion power based on input from the
steering angle and yaw rate sensors of the Vehicle Stability Control system. When turning into
and through a corner, power is sent to the rear wheels to maximize traction available at each of the four corners of the vehicle. Under braking in a straight line in Sport Mode, power delivery to the rear wheels can be momentarily suspended to best leverage the benefits of ABS and VSC.
Exterior Design & Body Structure
The new RAV4’s design achieves strong proportions while conveying the agile and fun
character. Sophisticated and dynamic, the exterior features a progressive silhouette, with a
sleek-sloping roofline and an aggressive character line. The new RAV4’s interior has a
premium, sophisticated look with soft-touch accents and driver-centric controls.
RAV4 pursues the design goals defined by Toyota President Akio Toyoda, with
aggressively sculpted front and rear fenders and boldly proportioned taillights that define
RAV4’s athletic presence.
In a significant break with its heritage, RAV4 will switch from its side-hinged rear door to
a convenient roof-hinged liftgate with a space-saver spare tire will be stored under the cargo
floor. Standard on the Limited grade will be a one-touch power rear liftgate with driver selectable memory height settings.
As on other recently introduced Toyotas, RAV4 engineers paid special attention to
aerodynamics, the most obvious detail being small vortex generators molded into the taillight
cases and near the base of the A-pillars. Less obvious are the aerodynamic undertrays
beneath the passenger cabin that help smooth and control airflow.
Following body-engineering principles debuted in the 2012 Camry and 2013 Avalon,
RAV4’s body structure will include high-strength steel to help achieve several significant goals, including a robust and stiff platform that enhances steering and handling precision, and a body structure that is both strong and light. RAV4 engineers used several grades of high-strength steel to form key structural components in the roof, rocker sills, floor, engine compartment and door frames. The weight savings were in part invested in sound deadening materials and an acoustic windshield, helping to create a quiet passenger cabin.
Interior Design & Packaging
The new RAV4’s dash panel is driver-centric and asymmetrical, with primary and
secondary controls all within easy reach. On the passenger side, the sculpted dash panel
creates a sense of airy spaciousness.
RAV4’s dash panel and gauges all feature Clear Blue illumination, which provides crisp
visibility in most ambient light conditions, and a unified, coherent appearance at night.
RAV4 will come standard with a manual tilt/telescope steering column, with the LE and
XLE featuring a urethane steering wheel. The Limited grade will have a leather-wrapped
steering wheel. All RAV4 steering wheels will have controls for audio, Bluetooth® hands-free
phone and audio, and the Multi-Information Display (MID).
All RAV4’s will have driver and front passenger seats with high seatbacks and a slim
back, enhancing rear-passenger knee room. The RAV4 LE driver’s seat is six-way adjustable,
including seat height.
The RAV4 XLE driver and front passenger will ride in premium bucket seats with sport
bolstering, providing ample support of the lower hips, lower torso and shoulders during
cornering. The XLE will have premium fabric with French stitching on the seats and portions of
the dash panels.
The Limited will have the same premium driver and front-passenger bucket seats found
in the XLE but will also come equipped with an eight-way power adjustable driver’s seat with
memory, plus heaters in the front seat bottoms and seatbacks with two temperature settings
and driver power lumbar. All RAV4 Limited seats are trimmed in high-quality, breathable
SofTex with French stitching. SofTex also covers the center armrest, and portions of the door
and dash panels.
All RAV4’s will feature 60/40 split/fold second-row seats that recline several degrees to
enhance passenger comfort.
In contrast to 2013 RAV4’s compact exterior dimensions, the cargo area is deeper,
larger and easier to access than in the previous generation, with just over 38.4 cu. ft. of cargo capacity behind the rear seats. With rear seats folded, RAV4 class-leading maximum cargo
capacity of 73.4 cu. ft.
Privacy glass, Daytime Running Lights (DRL), cruise control, power side mirrors, power
door locks and power windows are standard on all RAV4s. RAV4 XLE and Limited feature dualzone automatic climate control, integrated fog lights, power moonroof with sliding sunshade, and heated outside mirror with turn signal indicators.
In-Cabin Technology, Audio
Standard on all RAV4 models is a Display Audio with a 6.1-inch LCD touchscreen.
Significant for this market, RAV4’s Display Audio includes a standard backup camera and
Bluetooth connectivity. When shifted into reverse, the audio display will show the image of what the backup camera captures. The image will include an overlay of positioning lines representing the parking space and approximate distance to obstacles.
XLE and Limited will offer an available GPS Navigation and Entune™ multimedia system
with satellite radio and advanced voice recognition. The Limited grade will also offer an
available JBL® GreenEdge™ Premium Audio with 576-Watts of maximum power, 11 speakers,
and GPS Navigation and Entune.
The Limited grade will offer an available Blind Spot Monitor system (BSM) that operates
when RAV4 is traveling at approximately 25 mph or above. It can be turned off with a
dashboard switch. When the system detects a vehicle in the adjacent lane, it alerts the driver
with a blinking light indicator in the side mirrors. If the turn signal is on when there is a vehicle in the blind spot of the driver’s intended lane, the indicator on the corresponding mirror will warn the driver with a solid light.
The available Blind Spot Monitor incorporates Rear Cross Traffic Alert (RCTA), which
uses the Blind Spot Monitor radar sensors at the lower rear bodywork of the vehicle. The RCTA
works at speeds between 0 and 15 mph and activates when the vehicle is in Reverse. When
backing up, the RCTA senses vehicles approaching from either direction and provides an
audible warning combined with a flashing indicator in the appropriate outside mirror.
All 2013 RAV4s will have a class-leading eight standard airbags. Like every Toyota,
RAV4 will feature the Star Safety System, which includes Traction Control, Electronic Brakeforce Distribution, Enhanced Vehicle Stability Control, Brake Assist, an Anti-lock Braking
System, and Smart Stop Technology.